If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded.
You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch. For additional installation help, go to www. For more detailed information about troubleshooting your installation, go to http: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer CD, DVD or the download from the web.
Repair is not an available option. Uninstall your software Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows. Creative Suite apps on Mac OS have uninstall functionality.
DO NOT drag applications to the trash to uninstall them. Select Remove Components, then Authenticate as an Administrator and follow the on-screen instructions. If you want to install the product on a different computer, you must first deactivate the software on your computer.
Trial software Creative Suite 5. To convert your trial, enter the serial number from your purchase into the product screen that counts down the remaining days in the trial.
You can enter a serial number to convert the trial at any time during the trial period or after the trial ends. Electronic licensing You must accept the license agreement and warranty terms to use this product. See www. This product may automatically attempt to activate over the Internet.
In order to take advantage of your complimentary subscription of CS Live services, and get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars, you must register your product. Font installation All font related documentation is online. BG Note: If you want to install the product on a different computer, you must first deactivate the software on your computer.
Trial software Entering a serial number Enter the serial number for the software you purchased in the serialization screen. The serialization screen will load the first time you launch the application. The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language. Volume licensing Volume licensing customers cannot purchase from a trial directly.
However, a volume licensing serial number can be used to serialize all Creative Suite applications, except the Acrobat 9 trial or retail versions that ship with Creative Suite. Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license.
To find a reseller in your area, go to http: Electronic licensing You must accept the license agreement and warranty terms to use this product. See www. This product may automatically attempt to activate over the Internet.
Font installation All font related documentation is online. Visit http: The InCopy CS5 installer installs fonts into a default system font directory. Many of these fonts are newer versions of fonts installed by InCopy CS4. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory.
The default system font directory is: Apple Macintosh: You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory. There are additional fonts on the installation disc. For information on installing these fonts, see http: Known issues For a list of known issues, go to http: Customer care Customer Service Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues.
To find out how to contact Adobe Customer Service, please visit Adobe. Support Plan Options and Technical Resources If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http: Outside of North America, go to http: An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region.
We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.
Before you install, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows. It is also recommended to temporarily turn off virus protection during the installation process. You must have administrative privileges or be able to validate as an administrator.